Privacy Policy

Purpose:

This privacy policy is in place to inform our customers how we, Just Imagine Dance, may collect, use and protect their personal data.

Scope:

The scope of this policy applies to all permanent and temporary employees of Just Imagine Dance, and to all Just Imagine Dance customers.

Who we are:

Just Imagine Dance acts as the data controller for the purpose of Data Protection Law.

Registered Address:

2 Sheen Road Richmond TW9 1AE

When do we collect personal data?

The term ‘personal data’ is any information relating to an identified or identifiable living individual.

We collect and use personal data in order to give our pupils and their families the best possible experience of Just Imagine Dance. We are committed to being honest and respectful in collecting and using your personal data.

We may collect personal data when you:

- book onto one of our events, courses or performances

- sign up to our e-marketing list

- visit us and/or speak to a member of staff

What personal data do we collect?

The type of information we collect depends on the reason for your relationship with us. We may collect and hold:

- your full name

- your contact information including email address, telephone number and postal address

- your contact preferences

- financial information

- transaction and order details

- your child’s name

- your child’s date of birth

- medical information where necessary (in cases where medical or allergy needs may impact on your

child’s involvement in their class)

- still and moving images taken during your child’s class

- other information relating to surveys or feedback

We do not collect special category personal data from our pupils and families relating to their health, race, religious beliefs and political opinions unless there is a clear reason for doing so, such as providing additional access requirements at an event, course or performance. We only use this information to ensure we provide the best possible level of service and enable you to continue engaging with us.

Depending on your settings or privacy policies for social media like Facebook, LinkedIn, Instagram or

Twitter, you may give us permission to access information from those accounts or services.

How we may use your personal data:

We always endeavour to be fair and transparent with how we use your information and ensure at all times that your information is protected.

The personal data you provide may be used:

- to provide a service or fulfill a purchase (including class bookings and uniform purchases)

- for fundraising purposes (see Fundraising section below)

- to invite you to participate in relevant surveys

- for marketing purposes when specific consent has been given

- to better understand your preferences in order to tailor our communications to suit your interests

- to analyse and improve the services we may provide

- to act in accordance with the School’s safeguarding and child protection policy

We will not hold more information than required and will ensure all personal data held is kept up to date and used only for its specific purpose(s) outlined above. The retention policy will vary according to the purpose and may be contingent on circumstances when required to keep the data on the grounds of legal obligation and legitimate interest. Please contact  info@justimagineballet.com for further information on how long we may keep your data.

We will not sell, rent, trade or distribute your personal data to any third parties for marketing purposes unless we have received your prior permission to do so. Data may be shared with trusted service providers who are authorised to act on the School’s behalf and have entered into data processing agreements with us. These services may include payment processing, event ticketing, database services, website hosting and email delivery services. In these circumstances your data will only be used for the agreed purpose relating to the service that they are providing. We do not transfer any personal data to countries outside of the European Economic Area (EEA).

How we protect your personal data:

All information you provide to us is stored in DanceBiz, a secure, password protected and encrypted database that is only accessible by relevant members of staff. For further details of the security provisions employed by DanceBiz, please email info@ justimagineballet.com. Personal data conveyed by email is permanently deleted from the email server as soon as it is entered into DanceBiz.

We will take appropriate technical and organisational steps to ensure the security of personal data about individuals, including policies around use of technology and devices, and access to School systems. All staff are aware of the privacy policy and their duties under Data Protection Law and continue to receive relevant training.

Your rights:

Wherever you are asked to submit personal data there will be an option for you to select the type of communications you wish to receive and, in some cases, how you wish to be contacted. You have the right to update your preferences at any time by contacting us at info@justimagineballet.com

The accuracy of your personal data is important to us and you have the right to update the personal data that we hold. Please help us keep our records up to date by notifying us when your personal

data changes by contacting info@justimagineballet.com

If you ask for your data to be removed, we will keep the minimum amount of information to ensure we adhere to your request. Please note however that we may have a lawful reason to hold or use the personal data in question which does not require consent. You have the right to request that

your data is removed at any time. Please email info@justimagineballet.com

You have the right to ask us not to hold or use your personal data however this does mean we may not be able to provide you with the full range of services that are offered.

Under the Data Protection Act 1998, or after 25 May 2018, the General Data Protection Regulation, you have the right to request full details of your personal data that is held by us. To make this request please contact  info@justimagineballet.com, including a description of the information you would like to see together with proof of identity.

This policy:

We will update this notice from time to time. Any substantial changes that affect your rights will be provided to you directly as far as is reasonably practicable.

Questions:

If you have any comments or question concerning this notice, please contact info@justimagineballet.com

If you have reason to believe that we have not complied with this notice of the full privacy policy or acted otherwise than in accordance with Data Protection Law, you should notify  info@justimagineballet.com. The School can also make a referral to or lodge a complaint with the Information Commissioner’s Office (ICO), although the

ICO recommends that steps are taken to resolve the matter with the School before involving the regulator.